On the digital shelves, understanding the shoppers’ journey in front of your products is a key point to stand out from the crowd.
Measuring their perceptions helps you set qualitative trade terms with your e-retailers. This way, you can identify your competitive strengths and focus on areas of improvement.
A platform to collect data and analyze perception…
iScore is an agile solution to provide various assessment models adapted to your customer’s profile.
The answers are centralized within the tool allowing a comprehensive analysis of your brand presence on e-retailers’ websites. Team results sessions are made easier by the custom dashboards.
…completed by a team of e-retail experts
iScore is also a unique human approach to get an objective view of the shopper’s experience in front of your products.
We use a dedicated methodology to measure the quality of your Trade Terms.
With iScore, you get an objective view of the shopper’s experience thanks to metrics performed by an independent and neutral team, with a great experience of e-commerce. The unique human approach of iScore fills the gaps left by random automated tools
Our Key Account customers who already deployed the solution can share with confidence the relevant analysis to their director board. Outside your organisation, iScore becomes a powerful negotiating tool with your e-retailers, and it helps convert them into real partners.
Ensure that your brand image is respected: correct logos, up-to-date product descriptions.
Maintain consistency across all online retailers.
Identify any issues before they lead to lost sales.
Sales increase of up to 40% in terms of market share
Protecting brand value
Closer relationships with online retailers
More frequent meetings
Expanded access to stakeholders
Improved digital credibility
Give your KAM the resources they need to feel more comfortable during meetings with online retailers
A clear and easy-to-understand methodology for all users
Know what to correct, where, and why
User-friendly interface accessible on different devices
Easy and secure access to data for relevant staff
Compare your performance to that of your competitors
Avoid missing out on opportunities
The assessment content is custom in order to objectively measure the final customer experience in front of your brand.
A measurement campaign is launched on a regular basis for your e-retailers.
The answers are centralized in one support accessible anytime and anywhere.
The custom dashboards available in the solution helps you
identify actionable opportunities for each stakeholder, aligned with market trends.
With fact-based conversation, iScore allows you to improve
the quality of the relationship with your e-retailers who turn into strategic partners.
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