Objectively measure online consumer’s perception of your products and brands

Measure perception
to develop your sales

On the digital shelves, understanding the shoppers’ journey in front of your products is a key point to stand out from the crowd.

Measuring their perceptions helps you set qualitative trade terms with your e-retailers. This way, you can identify your competitive strengths and focus on areas of improvement.

A platform to collect data and analyze perception…

iScore is an agile solution to provide various assessment models adapted to your customer’s profile.

The answers are centralized within the tool allowing a comprehensive analysis of your brand presence on e-retailers’ websites. Team results sessions are made easier by the custom dashboards.

…completed by a team of e-retail experts

iScore is also a unique human approach to get an objective view of the shopper’s experience in front of your products.

We use a dedicated methodology to measure the quality of your Trade Terms.

Hybrid Quality Measurement: Tools et and Consumer Expertise

With iScore, you get an objective view of the shopper’s experience thanks to metrics performed by an independent and neutral team, with a great experience of e-commerce. The unique human approach of iScore fills the gaps left by random automated tools

Our Key Account customers who already deployed the solution can share with confidence the relevant analysis to their director board. Outside your organisation, iScore becomes a powerful negotiating tool with your e-retailers, and it helps convert them into real partners.

Key benefits

Identify misrepresentations of the brand

Ensure that your brand image is respected: correct logos, up-to-date product descriptions.

Maintain consistency across all online retailers.

Identify any issues before they lead to lost sales.

Boost sales

Sales increase of up to 40% in terms of market share

Protecting brand value

Strengthening the partnership

Closer relationships with online retailers

More frequent meetings

Expanded access to stakeholders

Improved digital credibility

Improving your team's skills

Give your KAM the resources they need to feel more comfortable during meetings with online retailers

A clear and easy-to-understand methodology for all users

Clear insights

Know what to correct, where, and why
User-friendly interface accessible on different devices

Easy and secure access to data for relevant staff

Identify gaps

Compare your performance to that of your competitors

Avoid missing out on opportunities

Define the assessment model regarding the customer


The assessment content is custom in order to objectively measure the final customer experience in front of your brand.



Execute Audit Campaign

A measurement campaign is launched on a regular basis for your e-retailers.
The answers are centralized in one support accessible anytime and anywhere.

Analyse the results through
the dashboards and report

The custom dashboards available in the solution helps you
identify actionable opportunities for each stakeholder, aligned with market trends.


Raise the game with

your e-retailers

With fact-based conversation, iScore allows you to improve
the quality of the relationship with your e-retailers who turn into strategic partners.